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voc

Voice of Customer analysis. Captures the exact language your buyers use to describe their problems - not your interpretation, their words.


Changelog
2026-03-26 Feature 0.6.1

Cross-platform support: compiles for Claude Code, Codex, and Gemini.

2026-03-26 Launch 0.5.4

Initial release in the customer research skill pack.

How it works

1
Identify persona

Checks arguments, loads existing ICPs, or asks who to research

2
Research language

Searches Reddit, LinkedIn, forums, review sites, podcasts, job postings

3
Capture exact words

Collects real quotes, emotional language, metaphors, failed solutions

4
Extract themes

Groups findings by theme with frequency and emotional intensity

5
Save

Writes to marketing/_reference/voc/ and cross-validates across ICPs

Details


Customer Research pack